Ordering and payment
How do I place an order in the online shop?
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You are currently in the item details view. Enter the desired quantity and then add the item to the shopping basket. You can view the shopping basket at any time by clicking on the “Shopping basket” link (in the orange coloured banner on every page)
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In the second step of the order process we will ask for your details, such as your billing and delivery address. You can enter your personal details here just for the current order, or register so that our system will save these details for your next order. If you decide to enter your details for this order only, we will delete this information from our database after we have delivered your order.
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Please check in the third step of the order process that everything you have entered is correct. If you want to change anything, click on the progress diagram at the top to go back to the desired step in the order process. If all of the information you have entered is correct, click on “Place order”.
- Once we have received your order, we will confirm its receipt by e-mail.
Can I change the items in my shopping basket?
You can view and change the items in your shopping basket at any time while you are shopping. If you decide you don't want a product any longer, you want to order a product multiple times or you'd like to add another one, you can do this by deleting or changing the number of items in your shopping basket. You don't have to continue with your order until you have finally decided on the item(s).
How can I pay?
You can pay in the sigikid online shop with a credit card (MasterCard or Visa) or using PayPal. COD is available as a payment option for deliveries within Germany.
How do I sign into the online shop?
You can either enter your details for your current order only (we will delete this information from our database after we have delivered your order) or you can register as a user. Your registration is binding, which enables us to use your personal details for your next order so you don't have to re-enter this information again. You need a password to register.